Bantam Studios Cancellation & Refund Policy
- Group Classes & Ensembles
- Cancellation requests must be submitted by email.
Before the session begins: 50% refund or 100% studio credit.
During the first week: No refund, but 100% studio credit.
After the second week begins: No refund or credit.
- Missed classes are not eligible for refunds or credits. Studio credits are valid for one year from the date of issue and cannot be redeemed for cash.
- Workshops
- Cancellations made at least 48 hours in advance are eligible for a full studio credit. Cancellations within 48 hours are not eligible for refunds or credits.
- Private Lessons
- Lessons may be rescheduled with at least 24 hours' notice. Late cancellations or no-shows may result in forfeiture. Lesson packages are nonrefundable once lessons have begun, and unused lessons must be rescheduled within the package's validity period.
- Instrument Rentals
- All instrument rentals are nonrefundable.
- Cancellations by Bantam Studios
- If Bantam Studios cancels a service and cannot offer a suitable alternative, students will receive a refund or studio credit for the canceled service.
- For questions or cancellation requests, please contact Bantam Studios directly.